Great patient experiences don’t just happen in the treatment room. They start the moment someone walks through our door. It’s about making things clear, keeping things simple, and building real trust at every step. That’s where our billing team comes in. Think of them as your behind-the-scenes financial guides, navigating the sometimes sticky world of insurance, payments, and treatment costs so you don’t have to stress.
Our billing pros are warm, organized, and a little obsessed (in a good way) with making sure your financial journey is just as smooth as your dental care. We will help you get the most out of your insurance, work out a payment plan that fits your budget, and answer any questions you have along the way. Our goal? To make sure you can smile with confidence without the financial stress. They are not just numbers people. They’re people, people. And they are on a mission to remove confusion, reduce friction, and replace it with support, transparency, and a whole lot of compassion. Because we believe financial health is part of your overall well-being.
Meet Your Support Team
From the moment you contact our office, our team is dedicated to ensuring you feel supported. We are here to guide your scheduling, answer your questions, prepare for your visit, and assist with anything you may need along the way.
Karla
Patient Care Coordinator
Our patient care coordinator ensures every part of your visit feels organized, supportive, and stress-free, from scheduling and communication to guiding you through your treatment journey.
Karla works closely with our clinical and administrative teams to maintain clear communication, high service standards, and a seamless patient experience from your first interaction through the completion of your care.
Questions or concerns? Karla is happy to assist you. Reach out anytime at karla@prostho-dent.com
Bry
Finance & Treatment Plan Coordinator
Your guide through treatment and costs. Our finance and treatment plan coordinator helps you clearly understand your treatment plan, insurance benefits, and financial options so you can move forward with confidence.
Bryana takes the time to explain recommended care, review insurance coverage and estimated costs, and discuss payment and financing options to ensure transparency and peace of mind at every step.
Have questions? Our finance and treatment plan coordinator is happy to help! Please email bryana@prostho-dent.com for assistance.
